Personal eBanking Resources

Below are several resources to help guide you through our online banking platform functions.

The videos and guides listed below are intended to help you through several of the functions our online banking platform offers.

Helpful Tips

  • When accepting the terms and conditions, you must click on the link to open the terms and conditions. This will open in a separate window. Once reviewed close this screen and go back to the enrollment page to accept the terms and conditions.
  • Mobile App: Please make sure that you log into online banking first to complete enrollment and then download the mobile app from your device's app store before attempting mobile login. Your user ID and password will be the same for mobile as it is for online banking. For more information, visit our Mobile Banking page

If you have any questions about the change, please reach out to our Customer Care Center at (800) 867-9757 or via email at CustomerCareCenter@ChemicalBank.com